Shipping / Policies

SHIPPING CHARGES
Shipping is a flat rate charge of $4.95 USD within the USA.

SHIPPING METHOD
Items are sent from my studio in pretty Pennsylvania, USA.  They travel via 1st Class USPS (United States Postal System). Carefully packed and on their way to you within 1 – 3 business days of purchase. If your item is Made To Order ~ current turnaround is 7 – 10 days.  I’ll let you once I’ve sent your order.

If you need an item ASAP, please contact me prior to purchase to arrange for Expedited shipping.

INTERNATIONAL CUSTOMERS
I am happy to ship worldwide. Please contact me to make arrangements.

PAYMENT
Payment is processed securely through PayPal. You can use your credit or debit card to pay, and you do not need a PayPal Account to pay for your items through PayPal.

SALES TAX
Pennsylvania residents will have a 6% sales tax applied to their order.

RETURNS
If you are not delighted with your purchase, you may return the item within 7 days of receiving it for a full refund of the purchase price. Shipping costs will not be refunded & buyer is responsible for paying return shipping.  Item must be returned in the same condition in which it was received by buyer.  A refund will be issued when I receive the returned item. Please contact me prior to returning the item for authorization.

Custom orders are not returnable. Sealed vintage craft kits that have been opened by buyer are not returnable unless defective.

LOST OR DAMAGED ITEM:
First & most importantly, let me know if there is a problem.  If your purchase has not arrived or was damaged during shipment – just let me know & I will work with you to resolve the issue. If your item is damaged – please send me a photo of the damaged item & packaging.

If you have a question about my policies, please email me prior to purchase.